Our chat, the smart response AI, is available around the clock as a personal, digital assistant for guests.
The most important advantages
– Always up-to-date (live) price and availability details in the chat and direct forwarding to the booking engine – with the selected room(s) and travel dates.
– More direct bookings because the guest can make their decision immediately, directly in the chat, without waiting time and without additional work for reception.
– The AI thinks wisely and provides advice: It understands complex questions, offers quick and precise answers – thanks to customization and training of the AI with specific customer data.
– Multilingual communication – perfect for international guests.
– The chat AI can be flexibly integrated into websites, digital guest folders and landing pages.
smart response AI – the advisory booking engine.
Why smart response AI?
– Decision on room and travel time in the chat and direct forwarding to the booking route – with the data already selected.
– Compact, fast, intelligent.
– Processing of price availability requests in real time.
– Flexible control of when AI is used and when reception takes over communication.
– Use of state-of-the-art language models for guest interaction in over 80 languages.
– Customization and training of AI with specific customer data.
– Versatile chat integration (website, guest folder, booking route, landing pages, etc.).
