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Win-Win for Everyone!

30%
less staff workload at hotels with automated payment processes (DIRS21)
46%
of companies see direct bookings as a game changer (Adyen 2025)
20%
higher repeat booking rates when using follow-up campaigns (Canary 2023)
Convenient
booking process
no endless
waiting times
personalized
offers
Self-service
24/7
Invoice
available immediately
fully integrated
solution
one invoice,
no chaos
clarity &
transparency
lower staff costs,
higher revenue
error-free
accounting
automated
follow-up communication

automated payments
fast and easy

Ciao errors, adios wasted time. Thanks to ibelsa.pay, you no longer have to repeatedly enter credit card details – a process that is often error-prone. What could be better than automated payments? After all, you’d much rather talk to your guests about their enjoyable stay than about money. All payments are automatically visible in the dashboard.

one dashboard.
all payments at a glance.

Ciao errors, adios time exposure. Thanks to ibelsa.pay, you no longer have to repeatedly enter credit card details – a process that is often error-prone. What could be better than automated payments? After all, you’d much rather talk to your guests about their enjoyable stay than about money. All payments are automatically visible in the dashboard.

ibelsa.pay by fanz

automated payments fast and easy

Ciao errors, adios wasted time. Thanks to ibelsa.pay, you no longer have to repeatedly enter credit card details – a process that is often error-prone. What could be better than automated payments? After all, you’d much rather talk to your guests about their enjoyable stay than about money. All payments are automatically visible in the dashboard.

one dashboard.
all payments at a glance.

Ciao errors, adios time exposure. Thanks to ibelsa.pay, you no longer have to repeatedly enter credit card details – a process that is often error-prone. What could be better than automated payments? After all, you’d much rather talk to your guests about their enjoyable stay than about money. All payments are automatically visible in the dashboard.
One-click payments Initiate payments with just one click – perfect for a seamless, contactless payment experience.
One-click payments

Initiate payments with just one click – perfect for a seamless, contactless payment experience.

Payment overview All payments at a glance in the dashboard. And in real time.
Payment overview

All payments at a glance in the dashboard. And in real time.

Payment requests Easily request payments from guests with just one click.
Payment requests

Easily request payments from guests with just one click.

Virtual card detection ibelsa.pay detects virtual credit cards and automatically adapts payment processes accordingly.
Virtual card detection

ibelsa.pay detects virtual credit cards and automatically adapts payment processes accordingly.

Payment reports Create individual reports to keep full track of all payments at all times.
Payment reports

Create individual reports to keep full track of all payments at all times.

Payment options

Zahlungsmethoden
Zahlungsmethoden

* The available payment options may vary depending on your location.

manual payments and the payment jungle
the daily challenges for hoteliers

Manual payment processes consume time and resources.

Time expenditure
Cost expenditure

Manual payment processes consume time and resources.

Media breaks between PMS, payment service providers and guests.

Chaos, when
things get stuck…

Media breaks between PMS, payment service providers and guests.

Unclear or complicated payment processes lead to frustrated guests.

Complexity
and frustration

Unclear or complicated payment processes lead to frustrated guests.

No possibility for targeted follow-up communication.

And
goodbye…

No possibility for targeted follow-up communication.

0%

of hoteliers consider fragmented systems to be inefficient

0%

already use automated reconciliation to reduce errors and time spent

payment along the customer journey

Booking

Direct payment, automatic synchronization with PMS

Stay

Digital pre-authorization, easy capture of payments

Pfeil Icon

Immediately after

Automatic charge, invoice

Customer Journey Illustration

After booking
is pre-booking 🙂

Pre-Booking

Post stay

Follow-up communication

Post Stay

payment along the customer journey

Booking

Direct payment, automatic synchronization with PMS

Pfeil

Stay

Digital pre-authorization, easy capture of payments

Pfeil

Immediately after

Automatic charge, invoice



Customer Journey Illustration

After booking is pre-booking

🙂

Pfeil

Post stay

Follow-up communication

pay securely
build trust.

0%
more fraud during peak seasons (Visa Report 2024)
0%
of providers report more fraud attempts: phishing, skimming, fake shops (Adyen 2025)
0%
already use advanced fraud detection.
Our servers and gateway providers are fully PCI DSS compliant. Electronic payments are processed according to the PSD2 standard.
PCI DSS & PSD2 compliant

Our servers and gateway providers are fully PCI DSS compliant. Electronic payments are processed according to the PSD2 standard.

All card details are tokenized; no raw data is stored.
Tokenization

All card details are tokenized; no raw data is stored.

All sensitive information is encrypted at all times.
End-to-end encryption

All sensitive information is encrypted at all times.

We assist with fraudulent chargebacks and proactively help to prevent them.
Chargeback support

We assist with fraudulent chargebacks and proactively help to prevent them.

3D Secure for all online transactions protects your business against fraudulent activity.
Secure 3D authentication

3D Secure for all online transactions protects your business against fraudulent activity.

costumer journey

references – satisfied customers

Thanks to ibelsaPay, our check-in and check-out process is now much faster and more efficient. Integration into our existing systems was straightforward and showed immediate positive results.

Sven Vormann, Revenue Manager
Hotel dasPaul, Nürnberg

We are delighted with ibelsa.pay, as it makes billing with guests extremely simple and presents payments at the end of the month in a very clear and structured way.

Ralf Maischak, Owner
Hotel Siebenschläfer, Alsdorf

As a boutique hotel, we place great importance on personalized service. With ibelsaPay, we can maintain our high standards in payment processing as well – fast, secure, and customer-friendly.

Richard Ettwein, Owner
Boutique Hotel Kokoschinski, Feldberg

Since using ibelsa.pay, check-out has become almost effortless, as most guests have already stored their payment details during online check-in.

Eva Bogner
Bootshaus Amberg

It’s simply a pleasure. We are delighted every day by fully automated payments at check-out – from posting tips to charging virtual credit cards that are automatically stored and processed within the system. This is what real workload relief looks like. And for administration: everything is visible with a single login. Great idea – perfectly implemented!

Uta Hasert / Hotel Director
ALPHA Hotel Hermann von Salza

“A reduction in resources, processes, and errors makes ibelsa.pay the perfect addition at the front desk. Fast support for all questions is an additional plus for me.”

Ait Okko van Dyken
Hotel DH -Deutsches Haus-

As a historic old-town hotel, we were a pilot customer of ibelsa.pay and tested the product from the very beginning. The solution impressed us immediately: simple, stable, and perfectly integrated into the ibelsa PMS. For us, a very successful extension – a clear recommendation.

Julia Kuttenreich
Altstadthotel Ingolstadt

ibelsa.voucher

Achieve even closer customer loyalty with vouchers

Revenue growth

Revenue growth

Vouchers increase revenue because guests appreciate this type of offer and are more likely to purchase them.

Customer loyalty

Customer loyalty

Vouchers attract new customers, retain regular guests, improve reviews, and strengthen customer loyalty.

Data collection

Data collection

Collect data during customer registration with vouchers for targeted marketing campaigns and personalization.

Direct bookings

Direct bookings

Online vouchers promote direct bookings, conversions, and visibility on the website and social media.

alle features von ibelsa.pay im überblick

on-site payment via cloud-based payment terminal

on-site payment
via cloud-based
payment terminal

online payment via automated pay link emails

online payment
via automated
pay link emails

seamless integration with ibelsa.ibe more IBEs coming

seamless integration
with ibelsa.ibe
more IBEs coming

ibelsa.ordering automatically integrated

ibelsa.ordering
automatically
integrated

self-payment at the check-in kiosk

self-payment
at the check-in kiosk

fully integrated solution

fully integrated solution

one billing, no chaos

one billing,
no chaos

transparent cost structure, transparent reports

transparent cost structure, transparent reports

daily payouts

daily payouts

seamless connection to virtual credit cards from OTAs / CMs

seamless connection to virtual credit cards from OTAs / CMs

unified accounting

unified accounting

ibelsa.pay features

alle features von ibelsa.pay im überblick

on-site payment via cloud-based payment terminal

on-site payment
via cloud-based
payment terminal

online payment via automated pay link emails

online payment
via automated
pay link emails

seamless integration with ibelsa.ibe more IBEs coming

seamless integration
with ibelsa.ibe
more IBEs coming

ibelsa.ordering automatically integrated

ibelsa.ordering
automatically
integrated

self-payment at the check-in kiosk

self-payment
at the check-in kiosk

fully integrated solution

fully integrated solution

one billing, no chaos

one billing,
no chaos

transparent cost structure, transparent reports

transparent cost structure, transparent reports

daily payouts

daily payouts

seamless connection to virtual credit cards from OTAs / CMs

seamless connection to virtual credit cards from OTAs / CMs

unified accounting

unified accounting

Michael Menzel

Michael Menzel

fanz PayExpert

Marina Klar

Marina Klar

ibelsa Sales

Simply
try it out
and book
a demo!

Schedule appointment
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