Datev

DATEV eG is a software house and IT service provider for tax consultants, auditors and lawyers, but also for their clients, such as medium-sized companies, municipalities, associations and institutions. The focus is on the tax advisor market.

FibuNet

FibuNet’s accounting solution, which has been tried and tested many times, fulfils even highly complex requirements in a superior manner. The highly professional software programme is an ideal solution for medium-sized companies that are subject to high auditing obligations.

Filosof

Your partner for business software in the hotel industry. Filosof because: Filosof solutions for your administration are ingeniously simple and intuitive We are very close to you with our development Excellent service and personal support inspire confidence Borders to currently 20 countries are no obstacle for us Security vis-à-vis the legislator is not debatable Filosof expertise is affordable Filosof is open in combination with partner solutions

Lexware

Software from Lexware for finance and accounting.

Plannico

Plannico flexibly adapts to your organisational structure and allows you to comfortably plan in coordination with your employees. Bottlenecks at specific workplaces can be easily identified and seamlessly filled with employees who have the right skills and are available.

Sage

Ariane

Our vision of self-check-in – No company in the market knows more about self-check-in & out than we do. For almost 20 years we have built up a unique experience of how to implement a successful self-service strategy. Here’s a tip: It’s a combination of why, where and how. The technology must serve your guests so they can check in & out when they want, where they want and how they want.

ASSA ABLOY Global Solutions

ASSA ABLOY Global Solutions is one of the leading manufacturers of electronic security systems and has been a pioneer in the development of door opening solutions for generations. We offer hoteliers and their guests advanced technology solutions for security and peace of mind. Our products range from electronic door locks to ASSA ABLOY Global Solutions Mobile Access, safes, mini-bars and other accessories. Interface Arrival and departure date of the hotel guest, room number

Betterspace

Description Our digital solutions inspire both guests and hotels throughout the entire guest journey. The 360° software for guest communication, energy management and the hotel network simplifies day-to-day work in the hotel and offers guests more service. The digital guest directory, for example, is an information channel and increases revenue. The intelligent room control automatically regulates the temperature in the hotel room and thus reduces energy costs. Interface The interface transmits data for a personal guest greeting and occupancy-dependent push messages. It also transmits information about when the guest arrives and whether they are checked in to the intelligent room control system.

Check 24-7 In

Our Checkin 24-7 terminal welcomes your guests and guides them through the steps of payment, registration and keycard creation. The host terminal is designed for a variety of hospitality concepts. The modular concept also allows for a targeted layout of modules within and outside the hospitality industry.

Häfele

Häfele supports projects in the hotel industry from electronic access control to sophisticated room design. With intelligent solutions, Häfele enables consistent implementation in all details – from the finesse of the furnishings to digital security.

Helloguest

Helloguest makes check-in digital, simple and data protection-compliant. Guests do everything – from registration form to signature – conveniently on their own smartphone. Without an app, but with maximum convenience.

Hotek

Hotek Hospitality Group develops and supplies key card systems, hotel accessories, key management and access control solutions. From our headquarters in Etten-Leur, we serve more than 10,000 customers worldwide. The Hotek Hospitality Group has been the market leader in hotel locks since 1999 and develops innovative systems for offline and online applications based on the latest technologies. Hotek has its own assembly and installation team with qualified employees and you can make use of our service around the clock. We do not lose sight of old-fashioned craftsmanship and top service in this digital age; that is what we and Hotek continue to stand for. Even though major investments are being made in digitalization, we continue to answer the phone in person.

Key & Card

Description Key & Card AG brings more than 30 years of experience in access organisation. The self-check-in terminal developed in Switzerland communicates with Ibelsa to create an uncomplicated and fast guest experience. Main functions: – Payment (cash/debit/credit card) – Registration form (with document scanner) – Key coding – Walk-in Other functions during the stay. Many other integrations and functions. Interface Reservation data is retrieved from Ibelsa to pre-record registration slips. Payments at the terminal are transferred to Ibelsa. Availability query to create new walk-in reservations. Other products Electronic locking systems with RFID key cards, pin code, Bluetooth (BLE) and Wifi communication. Remote management and remote opening of doors via app or web browser. IDAS registration slip management for staffed reception.

masunt

masunt is the Resatur GmbH brand masunt offers key and KeyCard handovers to guests using high-qualitystainless steel safes and innovative functions for round-the-clock access to the property.

onstay

Technology at the service of your guestsA successful self-service strategy is implemented with the skillful combination of when, where and how. Technology at the service of your guests so that they can check in and out when, where and how they want.

Roommatik

Installing a check-in terminal offers your accommodation a 24-hour reception without staff and meets all the legal requirements of your country. Installing a Roommatik check-in terminal offers the following advantages: A complete check-in is done in less than a minute and completely without staff Very intuitive and multilingual Reduces waiting times and significantly improves compliance with social distancing rules at reception Increases your margin and profit through lower operating costs Round-the-clock availability at reception with minimal staffing requirements Roommatik self-service terminals can be controlled remotely (e.g. key issue) A more efficient and smoother check-in process

Salto

SALTO offers wireless electronic hotel locking systems that can be customized to meet the individual requirements of hotels of all types and sizes. The guest area, public areas, the back of house and third-party systems (e.g. vending machines, lifts, laundry) can be integrated. In addition to working with RFID cards, SALTO offers the option of opening doors with smartphones via mobile keys (BLE and NFC). InterfaceSending access rights to the ProAccess SPACE software, which is used to encode key cards. In addition, sending access rights as mobile keys directly to the JustIN Mobile app for opening doors with a smartphone via BLE or NFC. Further products Interfaces to various PMS, mobile service providers, cash register billing systems, card issuing systems and several tourist cards. Multi-application possible via the cards with third-party systems (time recording, laundry, etc.).

Schulte-Schlagbaum

Whether in hotels, clinics, universities, schools or in industry and administration, SAFE-O-TRONIC® access replaces conventional key systems with electronic locking convenience, making time-consuming key management a thing of the past. Discover the many organizational advantages for your area of application – including cost and time savings. The attractive design blends in perfectly with your interior style. The card-based SAFE-O-TRONIC® CyberNet network enables online convenience for the automatic, up-to-date allocation of locking authorizations – without wiring the doors. Time-based access restrictions for the door locks are stored on the RFID data carrier at central online terminals (so-called CyberSpots). Log data and battery status can be easily read out. When retrofitting, RFID data carriers already in circulation can be read and programmed automatically, and lost “keys” can be replaced quickly and conveniently without wiring the doors. All SAFE-O-TRONIC® access system components can be reliably integrated into third-party systems via interfaces and can be conveniently managed using the Lock Manager software.

sezam 24

We produce and sell smart and useful high-tech devices for welcoming guests to your hotel. It is no coincidence that the symbol of our company is “Sezam”, i.e. sesame – the magic word that opens all doors.

straiv

straiv digitises the guest journey in hotels. The hotel tech company focuses on a holistic approach with digital solutions for check-in & -out including mobile door opening, the digital guest folder and automated journey messaging in the hotel. With the solutions, hotels optimise internal work processes and hotel guests benefit from a quick and easy service via their own smartphone – without an app download. All solutions are based on the latest technology of the Progressive Web App, which enables access via any end device. Without a conventional app download. Currently, over 2,500 branded, individual and chain hotels in 29 countries rely on the progressive solution. The fast-growing company was founded in 2015 by Patrick Luik, Fabian Hieber and Alexander Haußmann with headquarters in Stuttgart and has already won several innovation awards.

advernet

Our company was founded in 1996 and has been trading as Advernet.de GmbH since 1998. The focus of our activities is the development and distribution of the Advernet.de DMS as well as the realization of individual applications. We rely on modern and widespread technology that provides users with a high degree of future and investment security. Using the interface to ibelsa.rooms, you can automatically download outgoing invoices from your account on a time-controlled basis and archive them in the Advernet.de DMS.

AURA

About AURA Aura offers AI solutions specifically designed to automate guest communication for hosts. Our flagship product is a voice AI agent that integrates seamlessly with the PMS. As a result, guest enquiries are answered automatically and personally, bookings are made and operational efficiency and guest care are significantly improved. About the interface We receive prices, availability and restrictions from Ibelsa. Booking data is sent back to Ibelsa to ensure synchronisation with the PMS. Other products Aura’s voice AI also includes a host dashboard to optimise and train the AI voice agent and a feedback management system to collect guest reviews to improve customer satisfaction and operations.

Betterspace

Description Our digital solutions inspire both guests and hotels throughout the entire guest journey. The 360° software for guest communication, energy management and the hotel network simplifies day-to-day work in the hotel and offers guests more service. The digital guest directory, for example, is an information channel and increases revenue. The intelligent room control automatically regulates the temperature in the hotel room and thus reduces energy costs. Interface The interface transmits data for a personal guest greeting and occupancy-dependent push messages. It also transmits information about when the guest arrives and whether they are checked in to the intelligent room control system.

chayns

Digitalization is changing everything. With unprecedented possibilities! But how do you manage to connect everything and everyone? chayns is the start of it all. The open platform provides all the components to digitize companies and organizations and to realize ideas and projects digitally from the ground up: your own interactive site, a complete SSO login system, a multi-platform publishing system, professional messaging, lots of applications, a complete eCommerce platform and all imaginable interfaces for unlimited possibilities.

chilli software

We have been successful on the market with individual software solutions since 1991. With CHILLI, we have realized a cost-effective, efficient CRM system that takes into account our many years of experience in the field of IT solutions for service. CHILLI has been and continues to be developed in close cooperation with customers and users, so that programming and practical use always work hand in hand to constantly improve the product and tailor it even better to your requirements. We are your contact from the first contact to the successful implementation of the software in the workplace and beyond. Talk to us about your ideas and requirements for your software. CHILLI (salon software, time recording, online appointment booking and WEB store) are developed by us in Germany.

eventmachine

EVENTMACHINE was developed to automate and simplify event management tasks. For your team and for your customers. From the perfect initial offer to the precise execution of your events. 1. save time 2. avoid mistakes 3. maximize your profits With the EVENTMACHINE MICE tools, events are planned online and quoted immediately. EVENTMACHINE integrates seamlessly with your website and preferred tech stack. The integration with ibelsa allows hotels to use live data from their ibelsa system and adds smart additional features for event-specific use cases. Setup and “going live” are quick and straightforward. All EVENTMACHINE plans offer extensive features including – online event planning & automated instant quoting – customizable event configurators for all event types and sizes – MICE revenue management & dynamic pricing – automated function sheets & banquet schedules – EVENTMACHINE IQ instant quote widget – and many more.

Gastfreund GmbH

Guestfriend supports hosts and their teams with digital communication, support and organisation. The various products can be combined on a modular basis and make everyday work easier: the hotel board, the digital guest directory within the Guestfriend app or as a separate hotel app, the hotel newspaper and the information channel for hotel TV. The digital helpers from Guestfriend provide information, improve service, increase sales, facilitate teamwork and take the pressure off employees.

GASTRODIGITAL

The integration between Gastro.Digital and ibelsa enables seamless data exchange between the hotel PMS and the restaurant reservation system. Guest details such as name, booking number, length of stay, meal plan, and preferences are automatically transferred to create appropriate restaurant reservations. This eliminates manual data entry, prevents booking conflicts, reduces staff workload, and boosts both efficiency and guest satisfaction.

goingsoft

Guest WLAN, hotel TV, digital signage. Enthusiastic guests, informed customers, relieved employees. Our professional WLAN communication and information solutions deliver all of this.

Green Mobility – Book-n-Park

With the digital access system “Book-n-Park” from Green Mobility Solutions (GMS), hotel parking spaces, charging stations and bicycle boxes can be reserved and shared. Management is simple via a web app, with guests and/or employees using their smartphone as a convenient “open sesame”. In addition, reserved parking spaces and e-charging stations can be reliably kept free with our smart parking bracket 4.0. With control, management portal and hardware from a single source, we are your ideal companion for modern access solutions for cost-saving parking management in tourism – of course, retrofitting (future-proof upgrading) of old systems such as parking barriers, bicycle boxes etc. as well as integration into existing parking systems/software is possible!

Guestnet GmbH

Guestnet – The Platform for Digital Guest Experience Guestnet digitalises the entire guest journey during the stay. In addition to the digital concierge on the guest’s device, TV solutions (info screens & in-room TV), print products (morning newsletter, daily menus, weekly programmes), and smart widgets (for websites and communication tools) create a true multi-channel experience. The result: informed and satisfied guests, reduced workload for staff, and increased on-site revenue through targeted promotion of in-house services. Login: The guest can log into the app. Login before arrival: The guest can log in even before their arrival. Invoice: The guest can view their invoice items. Invoice before arrival: Invoice items are visible even before arrival. Invoice per reservation: Invoices are displayed at the reservation level. More information: www.guest.net

HoTelco

We provide resident communication services based on Session Initial Protocol (SIP) technology. We offer innovative, cost-effective communication solutions for our customers.

LAN1 E-Mobility

From planning and installation to electricity billing and operation, LAN1 is your experienced partner for all aspects of e-mobility. We offer comprehensive solutions for a wide range of applications, which we customise to meet your specific requirements. LAN1 enables simple and clear billing of all charging processes. Our B2B offers create clear conditions and make it easier for you to manage your e-charging station in practice with clever features. Customised tariffing, payment processing and invoicing for your needs – we offer solutions tailored to your specifications. With the holistically functioning energy management of e-car and e-charging station, you actively help to drive forward the energy transition. Our dynamic load management gets the most out of your existing power connection. This means you often avoid investing in a new connection and the vehicles are optimally charged at the desired time.

Loxone

Loxone Group, headquartered in Kollerschlag, Austria, is a pioneer in the field of intelligent building automation. As a specialist, Loxone enables simple control and smart automation for all types of projects. Whether it’s a private residence, a hotel, an office, or a commercial property, Loxone makes life and work easier in every situation. More than 300,000 projects in over 100 countries have already been implemented by professional partners. Electricians value Loxone’s strong innovative power, the free software combined with the easy installation of its products, and the numerous open interfaces of the central Miniserver.

mtsonline GmbH

Our chat, the smart response AI, is available around the clock as a personal, digital assistant for guests. The most important advantages – Always up-to-date (live) price and availability details in the chat and direct forwarding to the booking engine – with the selected room(s) and travel dates. – More direct bookings because the guest can make their decision immediately, directly in the chat, without waiting time and without additional work for reception. – The AI thinks wisely and provides advice: It understands complex questions, offers quick and precise answers – thanks to customization and training of the AI with specific customer data. – Multilingual communication – perfect for international guests. – The chat AI can be flexibly integrated into websites, digital guest folders and landing pages. smart response AI – the advisory booking engine. Why smart response AI? – Decision on room and travel time in the chat and direct forwarding to the booking route – with the data already selected. – Compact, fast, intelligent. – Processing of price availability requests in real time. – Flexible control of when AI is used and when reception takes over communication. – Use of state-of-the-art language models for guest interaction in over 80 languages. – Customization and training of AI with specific customer data. – Versatile chat integration (website, guest folder, booking route, landing pages, etc.).

nevotek

Nevotek offers a cloud-based SaaS interface solution that unlocks the power of data currently available in proprietary systems. With guest reservation data, hotel technology providers can offer personalized services to their guests, such as authentication or personalized messages or greetings. In some cases, hoteliers can use guest reservation data to save staff and energy. Nevotek NevoEdge enables communication with Ibelsa in the way hotel operators prefer. Guest reservation data for check in/out, room change, billing and quick check out. IP phone voip services, interactive guest IPTV, digital signage, mobile applications, guest internet management.

straiv

straiv digitises the guest journey in hotels. The hotel tech company focuses on a holistic approach with digital solutions for check-in & -out including mobile door opening, the digital guest folder and automated journey messaging in the hotel. With the solutions, hotels optimise internal work processes and hotel guests benefit from a quick and easy service via their own smartphone – without an app download. All solutions are based on the latest technology of the Progressive Web App, which enables access via any end device. Without a conventional app download. Currently, over 2,500 branded, individual and chain hotels in 29 countries rely on the progressive solution. The fast-growing company was founded in 2015 by Patrick Luik, Fabian Hieber and Alexander Haußmann with headquarters in Stuttgart and has already won several innovation awards.

Superchat

Superchat is your smart messaging platform for companies. More and more customers are favouring WhatsApp & Co. instead of emails or phone calls to communicate with companies. With Superchat, you can bundle all messages from WhatsApp Business, Instagram, Facebook Messenger, Live Chat, Telegram and other channels in one place. Automate recurring tasks and requests with smart automations and AI-powered chatbots. Integrate your existing tools seamlessly via our interfaces and synchronise your customer communication across all channels. This saves you time and increases your efficiency. Connecting ibelsa to Superchat enables hotels and accommodation providers to communicate more efficiently with customers and optimise workflows.

TRUSTYOU

All-in-one product for guest experiences in the hotel industry Easily manage guest questionnaires before and after their stay, optimize reputation with intelligent data and increase revenue with more bookings. Increase bookings by displaying relevant guest reviews More reviews and better feedback with TrustYou review marketing Make informed booking decisions with TrustYou review data Optimize your booking experience with TrustYou review data Turn critics into advocates with instant feedback requests Get real-time guest feedback with TrustYou Live Survey Meet your guests’ needs and track your business growth More review content to locate and optimize hotel performance Measure guest satisfaction and experience with TrustYou Post-Stay Survey