Crisis as an opportunity: ibelsa digitalises hotel routines. 

Crisis as an opportunity: ibelsa digitalises hotel routines. 

 

The software provider has been working on solutions for the small and medium-sized hotel sector in recent months. Using the ibelsaBooster, numerous routine processes can now be automated. The owner-managed firm based in Germany emphasises the use of modern modelling of the Customer Journey and values close collaborative partnership with its clients. 

 

Travel has undergone a fundamental transformation in the wake of the corona pandemic and will continue to change going forward. Consequently, hotels need to include contactless, digitalised processes in the range of services they make available to their guests. To meet these needs, ibelsa is already able to offer hoteliers suitable solutions via proprietary models such as ibelsa eRegistration: the digital registration form, for instance, which hotel guests can conveniently fill in online prior to their arrival, is now available.  When guests take advantage of this option, hoteliers and their teams benefit from related time savings as well. 

 

During the corona crisis ibelsa has been pursuing various paths to raise the digitalization of hotel routines to new levels in collaboration with hoteliers and technology partners operating innovative kiosk, locking and self-service apps. The solutions pursued are mainly focused on ease of handling and low costs. To convince hoteliers of ibelsa’s value proposition in the first calendar quarter, a special ibelsa starter package is bookable until 31st March 2021 with no start-up, training and setup costs charged for ibelsa.basic. Hence even smaller privately owned hotels are well prepared to cope with corona hardships and a competitive environment.

 

ibelsa’s partners in the field of self-service apps include established providers like Code2Order and HelloGuest resulting in opportunities such as controlling the processes directly from the surface of the ibelsa software, and more. A connection to betterspace, a provider of software solutions for the hotel sector is available as well.  

 

ibelsa is specialised in the privately owned hotel sector. Increasingly complex technology calls for flexible solutions and personal support being available particularly to smaller and medium-sized hotels. The special features of ibelsa’s hotel management software include the fact that due to a ‘one-click connection’ no ongoing interface costs are incurred. In addition, the system offers free, integrated web bookings. As a result, hoteliers benefit from a transparent system at attractive rates.  

 

About this software provider: ibelsa emerged from a collaborative project of hotel and IT experts resulting in more than 10 years of hotel software made in Germany. 

 

The owner-run firm was one of the first providers in the EU to offer cloud-based solutions for the hotel sector. From day one, ibelsa has been emphasising customer-centric development because increasingly complex technology calls for flexible solutions and personal support being available particularly to smaller and medium-sized hotels.

 

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