{"id":5772,"date":"2023-02-03T19:19:07","date_gmt":"2023-02-03T18:19:07","guid":{"rendered":"https:\/\/staging2-rw.ibelsa.com\/?post_type=docs&#038;p=5772"},"modified":"2023-02-03T19:19:28","modified_gmt":"2023-02-03T18:19:28","password":"","slug":"how-do-i-remove-a-service-product-from-a-guest-invoice","status":"publish","type":"docs","link":"https:\/\/www.ibelsa.com\/en\/support\/docs\/how-do-i-remove-a-service-product-from-a-guest-invoice\/","title":{"rendered":"How do I remove a service\/product from a guest invoice?"},"content":{"rendered":"<p>You are in the invoice area of a reservation (How do I open a guest invoice?), and want to cancel a previously booked service from the guest invoice.<\/p>\n<p>Click \u2018Add Products\u2019 at the top right corner of the screen.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ibelsa.com\/wp-content\/uploads\/2023\/02\/How-do-I-remove-a-service-product-from-a-guest-invoice-1.png\" alt=\"How-do-I-remove-a-service-product-from-a-guest-invoice-1\" width=\"300\" height=\"62\" \/><\/p>\n<p>A new view opens displaying your article and product groups\u00a0from which you can select the product you wish to cancel (by cancelling the product, your revenue per commodity group will be precise).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ibelsa.com\/wp-content\/uploads\/2023\/02\/How-do-I-remove-a-service-product-from-a-guest-invoice-2.png\" alt=\"How-do-I-remove-a-service-product-from-a-guest-invoice-2\" width=\"300\" height=\"80\" \/><\/p>\n<p>In order to cancel a product, you must enter the appropriate number of cancelled items in its negative form. Simply specify the number in the \u2018custom price\u2019 field preceded by a minus sign and the amount that needs to be deleted. Click \u2018Apply\u2019 to complete the cancellation.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.ibelsa.com\/wp-content\/uploads\/2023\/02\/How-do-I-remove-a-service-product-from-a-guest-invoice-3.png\" alt=\"How-do-I-remove-a-service-product-from-a-guest-invoice-3\" width=\"300\" height=\"203\" \/><\/p>\n<p>If you don\u00b4t want the canceled services on the guest invoice, simply open a second invoice window. Drag and drop the product you want to delete, as well as the deleted product, into the new invoice window.<\/p>\n<p>If you have not selected the \u201cName\/Price editable on invoice\u201d option in the master data, then you cannot create a cancelled product entry. If you want to keep this particular cancellation option available, we recommend that you create a separate commodity group with an \u201cXYZ\u201d product, with the editing option enabled, so that cancellations can be made simply and quickly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You are in the invoice area of a reservation (How do I open a guest invoice?), and want to cancel a previously booked service from the guest invoice. Click \u2018Add Products\u2019 at the top right corner of the screen. A new view opens displaying your article and product groups\u00a0from which you can select the product&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[80],"doc_tag":[],"class_list":["post-5772","docs","type-docs","status-publish","hentry","doc_category-invoice","entry","no-media"],"acf":[],"year_month":"2026-07","word_count":218,"total_views":"506","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Rainer","author_nicename":"rbuacqwwjynhjc2vz328","author_url":"https:\/\/www.ibelsa.com\/en\/ibelsa-blog\/author\/rbuacqwwjynhjc2vz328\/"},"doc_category_info":[{"term_name":"Invoice","term_url":"https:\/\/www.ibelsa.com\/en\/support\/support-kategorie\/invoice\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/docs\/5772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/comments?post=5772"}],"version-history":[{"count":0,"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/docs\/5772\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/media?parent=5772"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/doc_category?post=5772"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.ibelsa.com\/en\/wp-json\/wp\/v2\/doc_tag?post=5772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}