How do your guests make their reservations? Tell us how your guests book your rooms, by the end of August, and you could win a month’s Free access to ibelsa.rooms!

The booking channels available to customers today are diverse. Formerly limited to the use of travel agents, or postal reservations, customers now have numerous, fast and convenient channels, from email on hotel websites, to internet portals, and social media sites.

Simple rate management with ibelsa.rooms

The changes that have occurred within the hospitality industry, with regard to the distribution channels available, have provided the hotelier with new profit opportunities along with fresh challenges. The latest media advancements have created exciting new marketing tools, but with these come the need for continuous portal maintenance and pricing consistency across all channels.

Even small hotels can now afford the luxury of great software. Many small and medium sized hotels still work with reservation books, and manually created invoices. These work processes have proved effective over many decades. 

But is operating without a computer still an option? There are few companies that do not use fast and cost effective emails as a way to communicate. Are invoices still really written by hand, or are invoice templates created on your PC? Can a hotel survive without a website? Can a hotel participate in booking portal websites such as booking.com and HRS? What about the new social media platforms such as Facebook and Twitter?